What is the process for returning or exchanging kitchenware products at Kitchen Warehouse?

Introduction

Returning or exchanging kitchenware products at Kitchen Warehouse is designed to be simple and hassle-free. Whether you purchased your item online or in-store, this guide will walk you through the process to ensure a smooth experience.

Return and Exchange Process

To initiate a return or exchange, please ensure your product meets the following criteria:

• The item is within the return period 30 days.
• The product is in its original condition, unused, and with all original packaging and tags.

You can return your kitchenware by either visiting one of our physical store locations or by post.

In-store Returns and Exchanges

Simply bring the product along with your original receipt or proof of purchase to any Kitchen Warehouse store. Our friendly staff will assist you with the return or help you select an alternative product if you wish to exchange.

Postal Returns

To return an item by post, please contact our Customer Support team via email or phone to receive detailed return instructions and the appropriate return address. Pack the item securely to avoid damage during transit.

Refunds and Inspections

All returned products will be inspected upon receipt. Refunds will be processed to the original payment method once the product is confirmed to meet our return policy requirements.

Exchanges

If you prefer to exchange your item for a different product, you can do so in-store or by contacting our Customer Support online. Our team will help you select the right replacement and guide you through the exchange process.

Need Assistance?

Our Customer Support team is available to assist you throughout the return or exchange process. Please don’t hesitate to reach out. We are committed to providing you with expert advice and ensuring your satisfaction.

Thank you for choosing Kitchen Warehouse, where quality products and customer satisfaction are our top priorities.